How to set up email in Windows 8

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One of the features that I like in Windows 8 is the ability to send and receive emails right from the Metro Interface. In this guide, I’ll show you how to set up email in Windows 8 using  your regular email address such as Gmail, Hotmail and Yahoo or any other email address you own.

Set up email in windows 8

Whether you are at work or at home, email is an important way to stay connected for many of us. With the introduction of Windows 8, Microsoft has replaced Outlook express with the Mail app. In terms of features, not much has changed – they both perform the same usual operations such as read, reply to, and forward emails – except that the Mail app runs in full-screen mode, just like all Windows 8 Metro apps. Its interface is minimalistic and focuses on browsing and reading your email messages.

See also: Set up email in Windows 8.1

Set up email in Windows 8

You can set up your email in Windows 8 for most email providers and access one or more of those accounts by using the Mail app. For major email providers such as Gmail, Yahoo, Hotmail and Aol, the process is straight forward – enter your email address and password that you use with the respective providers, and you are ready to go.

  • 1.From the Metro interface, click on the Mail tile.
  • 2.To add a new email account, use the Windows shortcut Windows key+ I. You should see a list of options appear in the right sidebar.
  • 3.Click on AccountsAdd an account in order to set up a new email account. A list of popular email providers will be displayed.
  • Email account in Windows 8

    Add an account in Windows 8

  • 4.Choose your favorite email provider and enter your email address and password associated with your account. Then click  Connect.
During the set up I received the error  message  “Unable to Connect. Ensure Information entered is correct“. If you experience the same, it’s most probably because you have Windows updates pending. Once you install them, restart your computer and retry the above steps. This is how I fixed this issue.

Using custom email address

If you own a website and would like to use the email address associated with it (e.g., you can do so by clicking on Other Account(see step 3 above). Once you enter  your email account credentials, you will then be asked to enter your IMAP server address and port number.

See also: POP3 v/s IMAP: Which one to use?

If you are using Cpanel, you can get that info in Mail > Email Accounts > More > Configure Email Client. You can also contact your hosting provider to get your IMAP details.

IMAP details in Cpanel

IMAP details in Cpanel

If you get the error “We couldn’t find settings for Provide us with more info and we’ll try connecting again.”, it’s because you have a self-signed SSL certificate associated with your IMAP address. A quick fix is to uncheck Incoming server requires SSL and Outgoing server requires SSL and use non-ssl ports as shown below.

IMAP server settings

Reading and Replying to Emails

Once you are connected to your email account in Windows 8, you will see a preview of your recent emails on the left sidebar. To read your email, click on it and the full content of the email will load automatically on the right. If you want to create a new email, reply to the current email or delete it, use the three buttons at the top of your screen.

Gmail interface in Windows 8

If you want to perform these actions quicker, you can take the fast lane – by using keyboard shortcuts when using the Mail app.

Common actions within the Mail app
CTRL + NCreate a New Email message
CTRL + RReply to the current email
CTRL + DDelete the current Email

See also: Windows 8 Keyboard Shortcut Cheatsheet

So here’s how you can easily set up your email in Windows 8 so that you don’t need to open your web browser just for that. If you’ve tried it, let us know which one your prefer – Mail app, Outlook or your regular web-based interface to read your emails?

11 Comments to How to set up email in Windows 8

  1. Martin Davis

    I cannot access email with windows 8. It keeps asking me to collect an email which I don’t have access too. I can’t set up emails on windows 8, so how can I receive the email? You won’t be able to reply to me because I can’t get emails. Windows 8 sucks!

  2. Krzysztof Korkosz

    I have found this quite easy. But what about the settings that demand acknowledgment of receipt by the recipient and sound signal of incoming e-mail. These options seem nowhere to be found. I have spent 3 weeks lokking for them. Regards.

  3. Your instructions are incorrect. I do not get “account” from the options at the right of the screen. I’m sure you saw those options on your system, but my win8 doesn’t have it.

    Mail forces me to setup and use a MS account which I refuse to do.

  4. charles clinton

    How do I set up a brand new yahoo email address in windows 8.1. I tried to set up a new email address on the yahoo website and provided the required details but it will not allow me set it up. What can I do to resolve the problem

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