How to set up Gmail in Outlook 2013

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With an intuitive interface and a plethora of useful features, Gmail is no doubt the best platform to manage your mails. Still, there are reasons why people would want to set up their Gmail account in Microsoft Outlook. Like, when you have several email accounts to manage, you will prefer a single platform on Microsoft Outlook to do that. You might also want to use outlook as a backup software to store your Gmail messages locally on your computer.

For whatever the reasons, here’s how you can set up your Gmail in Outlook 2013 using either POP3 or IMAP.

POP3 and IMAP: Which one to choose?

POP3 and IMAP are both protocol that allows you to connect to a mail server and fetch your emails. With POP3, all your emails are downloaded to your computer first before you can view them in an email client such as Microsoft Outlook or Thunderbird. When you read an email in Outlook, your email will be marked as read automatically in the software, but it will still be marked as unread on the mail server, e.g. in your Gmail account. The same applies if you delete an email in Outlook – you will still see the email through the web-based version in Gmail, although you have already deleted it in Microsoft Outlook.

In contrast with POP3, IMAP syncs all the changes you’ve done on your mail client (Microsoft Outlook). You should use IMAP if you access your email through multiple devices such as your office computer, laptop, tablet or your mobile phone. This is because if you have deleted an email when you were accessing your inbox on your laptop, and then log into your inbox again on your tablet, you wouldn’t want to see emails that you have previously deleted, right? Your previously read emails will also be marked as read across all your devices.

I recommend you to use IMAP over POP3 as it will save you both time and space if you use multiple devices to reach your inbox. If you intend to use Outlook for back up purposes, then use POP3.

Set up Gmail using POP3

  • 1.Before you set up Microsoft Outlook, you will first need to enable POP on your Gmail Account. To do that, navigate to the small gear-shaped icon at top right corner of your screen. Click on Settings from the drop down menu. Then go to Forwarding and POP/IMAP tab.
  • Gmail in outlook 2013

  • 2.In the second section related to POP download, enable POP and choose from the first two options, Enable POP for all mail or Enable POP for mail that arrives from now on.
  • Depending on what your needs are, tweak the settings related to action taken when mail is accessed with POP.

  • 3.Start Microsoft Outlook and navigate to File at the top and click on the button Add Account under Account Information.
  • How to set up Gmail in Outlook 2013

  • 4.In the Add account window, check the option at the bottom, manually configure server settings, and then click next.
  • 5.Select the first option Internet Email and click next.
  • 6.Enter your name and email address under user information. In the server Information, select POP3 as the account type. Enter the incoming and outgoing mail server. For Gmail, the incoming mail server is and outgoing server is Under the Login information, enter your username (your Gmail email address) and your Gmail password.

    Setting up Gmail in Outlook 2013

    Setting up Gmail in Outlook 2013 – (Click to Enlarge)


  • 7.Now, go to More Settings. Navigate to Outgoing server and enable the first option My Outgoing server requires authentication. Select the first option Use same settings as my incoming mail server.
  • Advanced setttings in Gmail Outlook 2013

  • 8.Navigate to Advanced tab and enter the appropriate port numbers. For the incoming mail server, enter 995 and enable the option this server requires an encrypted connection. In the outgoing mail server, enter the number 465 or 587 and choose SSL from the drop down list.
  • Gmail port settings for Outlook 2013

  • 9.Once you’re done with that, click OK and return to the Gmail settings window. Under the Test Email Accounts settings, enable the option Automatically test account settings when Next is clicked.  Then click on  Next. Outlook will send a test email message to your account. If the email was set up successfully, you will receive the test email in your inbox.

Test Gmail settings in Outlook 2013

Once you set it up successfully, you don’t need to fuss with the settings again. It’s time to sit back and relax while you can use the simple interface of Microsoft Outlook to send and receive emails from your Gmail address.

Set up Gmail using IMAP

Setting up Gmail in Outlook 2013 using IMAP is almost the same as for POP3 except that it uses a different incoming mail server address and ports.

  • 1. Repeat step 1 as for POP3 and next to IMAP access in your Gmail account, choose Enable IMAP.
  • Enable IMAP in Gmail account

  • 2.Repeat step 2-5. In the Add Account window, select IMAP as your account type.
  • Use the following settings:

    Incoming mail server: Outgoing mail server:

    Enable imap in gmail account

  • 3.Then click on More Settings, go to Advanced tab.
  • Use the following settings:

    Incoming server(IMAP): 993 Type of encrypted connection: SSL

    Outgoing server(SMTP): 25 Type of encrypted connection: TLS

    Imap port settings for gmail in Outlook

  • 4.Click on the Outgoing Server tab and check the box My Outgoing Server(SMTP) requires authentification.

    Outgoing Server tab gmail Outlook 2013

    Then click Ok.

  • 5.Now you should be back on the Add Account screen. Click Next to complete the set up of your Gmail account in Outlook 2013.
  • Fetching your emails

    Whatever the protocol you have chosen above to connect with your Gmail in Outlook 2013, the steps to fetch your emails from Gmail servers is the same. On your Outlook main window, click on Send/Receive tab at the top. Then click on Send/Receive all Folders.

Fetch emails outlook 2013

That’s all folks! I know it’s a long process in order to set up Gmail in Outlook 2013 but it’s worth the pain.

105 Comments to How to set up Gmail in Outlook 2013

  1. Thank you for putting this together, I have been using a third party software to cobble together Gmail and Outlook 2003 – yeah, I said 2003 – and I’ve decided to embrace Outlook 2013, but I have been worried about it since so many people are having problems working with Gmail and Outlook. This is a little over my head, but I think I can follow your instructions. Thanks a bunch.

  2. Thanks for the great article. I have been working in gmail and Outlook for 2 days attempting to set up Email on new computer. I completed process in 1 minute following your instructions. Thanks

  3. I did the setup following your instructions and the original problems I had (not connecting to the server) has partially disappeared. I say partially because at the end when the system does a test, it connects to the incoming server but fails when testing the outgoing one. I can’t seem to figure out why, I am trying to connect to a gmail account using IMAP.

  4. ivic@ : if not working then go to more settings->outgoing server->log on using ->

    Enter your gmail user name and password

    Press ok .

    • Depending on the protocol your are using whether IMAP or POP3, you need to enable it in Gmail settings. If it still doesn’t work, provide me a screenshot of the error message you’re getting. I’ll be glad to help you. 🙂

      • Hi,

        While trying to connect gmail account with outlook, i’m getting the following error message. Please help me.

        Log onto incoming mail server (POP3): Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: * OK Gimap ready for requests from f14m

        Send test e-mail message: Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.

  5. I am not able to input my email messages by clicking send/receive all folders. My messages are not coming over to Outlook from gmail.

  6. hi

    im trying to configure our organisations emails account which was created using gmail or google apps but for some reason it will not work can you please help me with this


  7. I am not able to reliably receive any email from gmail. Everything is set up correctly and occasionally it will sync an email or two, but I’m getting the following errors consistently with gmail but not my other IMAP accounts:


    I have tried deleting and re-adding both the accounts and the profiles. Nothing I do allows me to consistenly receive email from my gmail account. Any advice would be greatly appreciated.

  8. Hi,

    About my earlier query, problem solved: needed application specific password since had created the two step verification with google.

  9. Thank you for putting this together. The simplest to follow and most comprehensive guide that I have found on this surprisingly messy set up!

  10. Oliver Green

    I added my account by just using the auto settings (email address and password), it took like 10 seconds.

  11. Kim Emerson

    I was hoping you could suggest how to set up for my situation. I am happily using gmail as my main server but I have noticed that there are many features in OUTLOOK 2010 that I wish to use when composing emails and also when organizing my emails for projects. I have successfully gotten my GMAIL setup in its own PST file (port 25 didn’t work but I saw on another post to use port 587 for outgoing and it worked. My problem now is that I have successfully setup access to multiple email accounts within my GMAIL using each individual accounts SMTP server. This now works great within GMAIL but OUTLOOK loses all the outgoing emails that I have sent on my cell phone or other computer (that does not have OUTLOOK). I want to be able to view both inbox and sent folder of my GMAIL account (even items sent from other email SMTP addresses). GMAIL stores the information but OUTLOOK seems to be ignoring it. Is there a way to configure OUTLOOK to understand GMAIL completely?

  12. outlook 2013 only download messages coming while open
    any message comes while off line will not download when I go online
    that mean I have to look always to my gmail on original site to see messages not downloaded
    This is the second post for the same problem, my first one I can not see any more

  13. i followed ur settings, but my ms outlook 2013 doesnt seem to be able to connect to the gmail servers. ive enabled imap and disabled pop in gmail settings. im using the university lan to connect to the internet. some websites say to use outgoing port 587 with tls auth, but ive tried them all. none seem to work.

    test acc settings, under the error tab says:
    Log onto incoming mail server (IMAP) : The connection to the server failed.
    Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or your internet service provider (ISP).

    Thing is, ive spoken to our server administrator and he says that he has seen some students on our campus using gmail with outlook, though he doesnt know the students names, so he couldnt refer me to them for help. my internet explorer works, and im sure the outlook uses the same proxy settings as internet explorer.

    so with all that said, do u think its a internet connectivity issue or a outlook software issue? im using windows 8 32 bit rtm version, and ms outlook 2013, from the ms office professional plus 2013 package.

    any help would be appreciated

  14. Please share with people that turning off Google’s 2-step verification BEFORE they attempt to setup is critically important. It took me 4 hours tonight to figure out that little bit of insight. After I did that your directions worked great.

  15. Hi, I seem to have synced the accounts and am getting email alerts when I press send and receive but they are not showing up in the inbox?

  16. panayiotis

    hi although i receive the message when i send a message from outlook it does not appear in the send items in outlook. how can i fix it?

  17. Followed everything on here. Account set up in Outlook however…

    I have a folder / label called “[Gmail]”, under which there are folders / labels called ‘Sent’, ‘Spam’, ‘Bin’ etc. these are the same a the ones that appear out with the ‘[Gmail]’ folder /label, and contain different items.

    So, can anyone tell me what these additional folders / labels are, what’s in them and can / how do I get rid of them?

  18. A secure connection to the server cannot be obtained. This is the error I am getting during the ‘test account settings’ using IMAP. My outgoing E mails work but In coming E mails don’t . While using POP3, neither works.

  19. I followed the instructions but both the incoming and outgoing tests are failing. Error messages are as follows:
    Log onto incoming mail server (IMAP): The connection to the server failed.
    Send test e-mail message: Cannot send the message. Verify the e-mail address in your account properties. The server responded: 530 5.7.0 Must issue a STARTTLS command first. j3sm5469056igv.4 – gsmtp

  20. Chris Evans

    I really need help setting this up. I keep getting stuck on the “Test Account Settings”. Every time I click on next and get that test account settings, I get a pop up to “Enter your user name and password for the following server: Server:, Username (its already filled out ) and Password ( Its already filled out).
    I click “OK” and it keeps coming up about 8-10 times. Then when It goes away, I get that it FAILED to log onto incoming mail server (IMAP).

    Any help would be greatly appreciated.

  21. Jeannie Bailey

    well done document, thank you.
    outlook 2013 & gmail
    Windows 8

    I’ve followed all the steps…& a number of different scenarios( imap vs pop, ssl vs tls etc). problem is my test work great sending and receiving. no sign of issues within the setup… till i actually try sending/receiving from the inbox then i incur an error

    Task Sending reported error (0x8004010F) the operation failed. An object cannot be found. any idea’s regarding this.
    thanks in advance

  22. HI;

    I am not able to log on to the outgoing mail server. I have tried entering my login information for the outgoing server under more setting too.

    I have a screen shot, but I can’t get ti to post in this box?

    Any help would be appreciated.


  23. Hardik Bhatt

    i was trying to configure my mail address since last 2 month. but I was not able to properly configure it. With the help of this topic i’ve been able to complete my work with full satisfaction….
    it is amazing for me….

  24. Dan Strang

    Any tips on adding a send from address for all your gmail alias’s that are being forwarded to your main google apps account?

  25. Hey Mate,

    Its pretty good tutorial and it was really easy to configure my outlook 2013. really appreciated it. One thing I wanna know if you could clarify. I two couple of more account configured and each time I need to close outlook and research to switch to other account. Previously or I guess in outlook express, we switch identities without actually closing the program. Is there anyway I could switch to different account without actually close outlook ?

    Thanks in advance

  26. I am still having problems with Emails created in Outlook being ‘stuck’ in the Outbox. I can send emails to my own and they are delivered. If I create an email to any other email address, it is not sent…just languishes in the outbox. Any ideas?

  27. I follows the IMAP instruction but the test email doesnt work and then the systen restarts outlook.

    Any suggestions?

  28. Hi – I’ve sent IMAP to enabled on Gmail, followed all the instructions above, it seems to work, it does the test message part, it has downloaded all my emails, including new ones received tonight but it is not allowing me to send. The message I get is:

    Task ‘[myname] – Sending’ reported error (0x8004010F) : ‘The operation failed. An object cannot be found.’

    Any ideas?

    Thank you

  29. Hi – I’ve sent IMAP to enabled on Gmail, followed all the instructions above, it seems to work, it does the test message part, it has downloaded all my emails, including new ones received tonight but it is not allowing me to send. The message I get is:

    Task ‘[myname] – Sending’ reported error (0x8004010F) : ‘The operation failed. An object cannot be found.’

    Any ideas?

    Thank you

  30. Thanks for the instructions! For me, though, it only worked if I set the “outgoing server (SMTP)” to 587.

  31. Strangely these instructions worked for me. I hit next and Outlook would just whir away trying to log onto incoming server. The settings on gmail account are fine because I do the same on my Mac Mail and works ok there.

    I say “strangely” because when I let Outlook automatically detect settings it just worked.. even told me it set up as IMAP (coincidentally just what I wanted).

  32. Is there a way to have an “Archive” button on the message reader panel, that sends all of the messages to the “ALL MAIL” folder in GMAIL? That “ALL MAIL” folder is the only one that is not showing up on Outlook 2013.

  33. Ismail Mahomedy


    Many thanks for your detailed step by step instruction. I have followed all & was soo excited to see mail downloading in outlook. I have been trying for months to set this up!

    I have about 12gigs of email on my email account which dates back to 2011 – (I want to keep this)

    Outlook has synchronised a few mail but has stopped – last email downloaded was 2011.

    Please advise

  34. Thanks, this helped a lot. However after following your instructions I had the same problem as Vic. Connected to incoming imap server but failed test message. I resolved this by checking google mail itself.
    After clicking the “More Settings” I had to change the outgoing server from 25 to 587. Also had to click on the tab Outgoing Server. Make sure “My outgoing server (smtp) requires authentication” is checked., and that “Use same settings as my incoming mail server” is checked. If port 587 doesn’t work you could also try port 465. Works fine now.

  35. When setting up IMAP every things seems to be going until is tries to send an email. I get the following email. Tech support tells me to do a google search to solve this problem.

    “Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).”

    What next, please?

  36. Omri Gazitt

    Thanks for the info! There were a couple of tweaks I had to do with Outlook 2013 and Gmail (Oct 2013) before getting this to work over IMAP:

    1. In the Advanced tab, Outgoing server SMTP settings: port number had to be 587. In the encryption dropdown, make sure to select “SSL” for the incoming server, but “TLS” for the outgoing server (unlike what the google instructions say).
    2. In the “Outgoing Server” tab, check the “My outgoing server (SMTP) requires auth”, and keep the “Use same settings” radio button selected

    See,1665137,2769074 for more. Ironically, Google’s own support page doesn’t work completely either. It’s a combination of this article and Google’s support page that has the “winning combo”.

  37. You say select the first option “Internet Email” . I have outlook 2013 and the options are Microsoft Exchange or compatible, Outlook exchange or activesync, pop or imap. Which one of these is Internet Email?

  38. Thanks for your help. It helped me to configure my gmail account on Outlook 2013. Do you have any suggestions between IMAP and POP3, which one to use ?

  39. i have completed all the instructions with IMAP. acount genrated in Out look but issue is mail i can send but not reciving……
    Incoming Surver Is:
    SMTP is :

  40. How do you get email and gmail to combine into one folder on Outlook 2013? I have my regular email through Cox and then I have gmail. It worked fine with OL 2010.

  41. Thanks for the usefull article. But when I am using IMAP in my outlook 2013 each time i open it create “DRAFTSЭ folder. Now I have around 20 folders “DRAFTS” in my outlook. What can it be ?

  42. Hi,

    I’ve been reading through all the posts and trying all combinations. First, I went to GMAIL –> settings and enabled both POP and IMAP then save changes. Then I go to Outlook 2013 and account settings –> New and followed the instructions above to select POP or IMAP. Once selected POP, I went to filled out all the information: name, email address, account type: POP,,…Then clicked more settings and under outgoing server, checked the first box (my outgoing server (SMTP) requires authentication –> use same settings as my incoming mail server). In Advanced Tab –> Incoming server (POP3) is 995 and checked “This server requires an encrypted connection (SSL)” and outgoing server (SMTP) is 465 or 587 (I tried both). Under “Use the following type of encrypted connection: I selected SSL then click OK. Then clicked next and received an error message “log onto incoming mail server (POP3)…” failed message. I’ve also tried using the IMAP method and it still does not work with the same error message. Please any help. Thanks and much appreciated. Sorry for previous post, I am using Window 7

    • Hello Hoang. Do you have two-step verification enabled on your Gmail? If yes, you need to generate a password to enter in outlook. Do you have a firewall? If yes, try to disable it and try again. Let me know if this fixes your issue.

        • It is not in security. Click on your display picture at the top right in your Gmail. Then click on “Account”. On the new page, under the label “Signing In”, you will find the 2-step verification option.

  43. Hello Hayder,

    Initially I had 2 step verification and I generated a password to use in the Outlook password section, but that didn’t work. Then I turned off the 2 step verification and use the original password, still no luck. I haven’t tried turning off the firewall, but I might give it a try to see. I will let you know soon. Thanks Hayder!

  44. Hayder,

    I cannot access the firewall as these settings are being managed by vendor application. This is my work laptop and they prevented access to disable firewall for security purposes. Is this the only possible reason why I cannot proceed with the gmail account in Outlook?

    • Yes, probably. If it’s not possible to disable it, try to ‘whitelist’ outlook or these port numbers in your firewall settings.

  45. I am trying to setup an alias google email on my Outlook 2013 —-seems that it is not supported—-I have it on my 2003 Outlook…..

    Any help appreciated.


  46. Gautam Panchal

    I am trying to setup gmail on my Microsoft Outlook 2013 —-seems that it is not supported and following error occurs.

    log onto incomming mail server (pop3): outlook cannnot connect to your incoming (pop3) e-mail server, if you continue to recieve this massage, contact your server administrator or IPS.

    send test e-mail massage: outlook cannot connect to your outgoing (smtp) e-mail server. if you continue to recieve this massage, contact your server administrator or IPS.

    please help.


  47. Thank you so much, Ive been trying for 3 days to get outlook 2013 running with no luck. Your instructions were easy to follow and did not confuse me.


  48. Thanks a bunch! I managed to get Gmail up and running with Outlook. I really like the new design as compared to Outlook 2007.

  49. Jules Leeb

    Instead of configuring Gmail in Microsoft Outlook, is it possible to do the same with a hotmail account?

  50. Hi there
    I am trying to set mine up with a brand new outlook and no other email addresses and I am coming into this error message:
    Send test e-mail message: Cannot send the message. Verify the e-mail address in your account properties. The server responded: 530 5.5.1 nx12sm91524555pab.6 – gsmtp
    Not sure what I am doing wrong! Please help!

    • hayderabbass

      Hey guys, I noticed that I missed one step while writing this guide that’s why so many people received this error. I have now rectify the tutorial. Basically, you had to click on the Outgoing Server tab and then check the option with label “My Outgoing server(SMTP) requires authentication.

      Hope this helps.

  51. I setup one of our employees to use her gmail account in Outlook 2013. The “sent” folder does not appear in Outlook. To see what she has sent from her gmail account, she has to login to gmail, defeating the ability to manage several email addresses through a single platform. How can I get the “sent” folder to appear in Outlook for the gmail account?

    • hayderabbass

      Hi Donna. Can you please check in outgoing tab if you have “My server requires authentication” checked? (see step 7 above)

  52. formerfundy1992

    It really does not make sense to use gmail when Hotmail, outlook, and live are available through microsoft. Your mail arrives much sooner and you don’t have to wade through all of the convoluted junk that is the gmail interface or setting up the IMAP. (Don’t ever use PoP). The best part is, Microsoft does not take any and all information you have in your email and sell it. Google does. All information in your email becomes the property of google via their TOS and they sell everything they find out about you… Kind of like the big-brother in the sky NSA.

  53. If you follow all instructions and are still having trouble, I found that going into my google account settings under “security” and enabling “access for less secure apps.” Fixed my problem right away.

  54. I was able to setup Gmail in Outlook 2013, but ALL of the emails are coming to the In box of Outlook – incoming AND sent emails! How can I stop the Sent emails from Gmail from coming into my Outlook In box??

  55. I’d like to thank you for the efforts you’ve put in writing this blog.
    I’m hoping to check out the same high-grade content from you
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    writing abilities has encouraged me to get my very own blog now 😉

  56. I to had major issues with setting up Outlook 2013 to access my Gmail account.
    Had to go to my Gmail account settings (under Sign-in & Security) and at the bottom of the page, turn on “Allow less secure apps”. This did it for me!

  57. thisisntmyusername

    Keep getting stuck on the outgoing message test. “Send test email message: Outlook cannot connect to your outgoing (SMTP) email server. Yet, I’ve followed these instructions to the letter 🙁

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